Shipping Policy
SHIPPING RATES:
- Calculated based on the destination address, including factors such as:
- Shipping Method Chosen
- Dimensions
- Weight
- Distance
- Various shipping carriers and companies evaluate these factors to determine the cost of shipping to a specific destination.
- Items ship within the specified shipping timeframe after payment is received. Items will not ship on Saturday and Sunday.
- Orders are processed Monday thru Friday by 2:00pm (PST - Pacific Standard Time) except on major holidays.
- All items are packaged and shipped in a professional manner. Shipping confirmation and a tracking number will be sent to you once the item is shipped.
DOMESTIC:
- Flat rate fees are for Continental U.S. shipping ONLY.
- Alaska, Hawaii and ALL other NON Contiguous Territories cost extra.
INTERNATIONAL:
Import duties, taxes, VAT, tariffs or other charges that are not included in the item price or shipping quote, are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying.
Customs fees or import duties are charges imposed by the customs authorities of a country on imported goods.
- These fees are separate from shipping costs and are paid by the buyer.
- The fees can be collected in different ways depending on the customs procedures of the destination country.
- Sometimes, the fees are collected by the shipping carrier before delivery and the customer is required to pay them in order to receive the package.
- In other cases, the customs fees may need to be paid directly by the buyer upon acceptance of the goods.
- It is important for customers to familiarize themselves with the customs regulations and potential fees of the destination country before making a purchase.
- These fees do not form a part of sale and shipping cost that you will pay to seller.
- If a buyer fails to assist customs and delivery agents to clear and pay any import duties, taxes, VAT, tariffs or other charges, no refund will be accepted by seller.
- If the item is shipped to a U.S. exporter, once it is received by the exporter we are no longer responsible for the item.
- Note: If you need your product right away, please contact us for a RUSH request.