Shipping Policy

SHIPPING RATES:
  • Calculated based on the destination address, including factors such as:
    • Shipping Method Chosen
    • Dimensions
    • Weight
    • Distance
  • Various shipping carriers and companies evaluate these factors to determine the cost of shipping to a specific destination.
  • Items ship within the specified shipping timeframe after payment is received. Items will not ship on Saturday and Sunday.
  • Orders are processed Monday thru Friday by 2:00pm (PST - Pacific Standard Time) except on major holidays.
  • All items are packaged and shipped in a professional manner. Shipping confirmation and a tracking number will be sent to you once the item is shipped.
DOMESTIC:
  • Flat rate fees are for Continental U.S. shipping ONLY.
  • Alaska, Hawaii and ALL other NON Contiguous Territories cost extra.
INTERNATIONAL:
  • Import duties, taxes, VAT, tariffs or other charges that are not included in the item price or shipping quote, are the buyer's responsibility.
  • Please check with your country's customs office to determine what these additional costs will be prior to buying.
  • Customs fees or import duties are charges imposed by the customs authorities of a country on imported goods.
    • These fees are separate from shipping costs and are paid by the buyer.
      • The fees can be collected in different ways depending on the customs procedures of the destination country.
      • Sometimes, the fees are collected by the shipping carrier before delivery and the customer is required to pay them in order to receive the package.
      • In other cases, the customs fees may need to be paid directly by the buyer upon acceptance of the goods.
    • It is important for customers to familiarize themselves with the customs regulations and potential fees of the destination country before making a purchase.
    • These fees do not form a part of sale and shipping cost that you will pay to seller.
    • If a buyer fails to assist customs and delivery agents to clear and pay any import duties, taxes, VAT, tariffs or other charges, no refund will be accepted by seller.
    • If the item is shipped to a U.S. exporter, once it is received by the exporter we are no longer responsible for the item.  
    • Note: If you need your product right away, please contact us for a RUSH request.